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Refund/Replacement Policy

Refund Policy

Returns

Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Conditions for Return: (Return is possible only in the below cases)

->If found the product to be damaged
->If found the product mis-matched
->If found the product size in-appropriate

You just need to contact our customer support team on Whatsapp at +917618751771 or mail us at decor@thefreakykart.com to initiate the return from your end, please be assured that the above conditions must comply.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email/Whatsapp to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at decor@thefreakykart.com.

Decor | The Freaky Kart
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